Embassy Suites By Hilton Syracuse Destiny Usa, Syracuse ➤ Reviews, Rooms & Prices 2025

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About the Hotel

311-371 Hiawatha Blvd., Syracuse, New York, United States of America, 13204

Embassy Suites By Hilton Syracuse Destiny USA is a 4-star hotel part of Destiny USA, New York's largest hub for shopping, dining, and entertainment. Highlights include complimentary made-to-order breakfast and a daily evening reception featuring drinks and light snacks.

Rooms & Amenities

Guests can choose from studio and one-bedroom suites with a separate living area, sofa bed, and flat-screen TV. Each suite features air conditioning, mini refrigerator, microwave, and tea/coffee maker. WiFi access is complimentary throughout the hotel.

Dining Options

Dining is available at Salt City Eatery, offering American classics, power bowls, and sandwiches with a selection of beers and cocktails. Room service is also available, allowing guests to order meals directly to their suite.

Leisure & Transportation

Leisure amenities include an indoor pool and a 24-hour fitness center. The hotel provides a complimentary shuttle covering a five-mile radius including the airport.

Business & Events

The hotel includes over 7000 square feet of flexible event space with a ballroom that can host up to 500 guests. Business travelers benefit from proximity to major corporations and academic institutions such as Syracuse University.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two Room King Suite

Max:

4 persons

42 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

room details

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Queen Suite Mobility accessible

Max:

6 persons

50 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Deluxe Queen Suite

Max:

6 persons

60 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Syracuse 1.7 mi

Airports

Syracuse Hancock International (SYR) 5.8 mi

Ithaca Tompkins Regional (ITH) 53.4 mi

Train

Syracuse, NY Station4000 ft

Train400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breakfast Bliss!

“The breakfast spread was fabulous, with the option for cooked-to-order meals that were delicious and fresh, making mornings good.” view full review

Great Accessibility

“The hotel offered excellent accessibility features that ensured everyone could enjoy all the amenities without any hassle.” view full review

Awesome Pool

“The pool was just the right temperature, providing a perfect spot for my kids to enjoy and unwind after a long day.” view full review

Cozy Comfort

“The room was exceptionally comfortable, with a perfect bed and all the amenities needed for a relaxing stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Key card access

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Indoor swimming pool

Room features

Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Location

311-371 Hiawatha Blvd., Syracuse, New York, United States of America, 13204

Map view

311-371 Hiawatha Blvd., Syracuse, New York, United States of America, 13204

City landmarks

Museums

Erie Canal Museum

1.5 mi

1 Tex Simone Drive

NBT Bank Stadium

5200 ft

Zoo

Rosamond Gifford Zoo

1.7 mi

2 S Clinton St

Clinton Square Ice Rink

1.4 mi

Onondaga Creek

2300 ft

Square

Clinton Square

1.4 mi

Museums

Museum of Science & Technology

1.5 mi

10351 Destiny USA Dr

5 Wits Syracuse

3500 ft

Destiny

WonderWorks Destiny

3400 ft

9090 Destiny USA Dr

Billy Beez

3500 ft

518 Prospect Ave Shoppingtown Mall

Museum of International Masks and Puppets

1.1 mi

Erie Blvd W

Niagara Mohawk Building

1.3 mi

Gym

Central Rock Gym

4800 ft

161 W Genesee St Clinton Square

Jerry Rescue Monument

1.4 mi

Church

Franciscan Church of the Assumption

4500 ft

101 Solar St

Franklin Square Park

1.0 mi

800 S State St

The Oncenter

2.0 mi

Square

Armory Square

1.5 mi

Onondaga Creekwalk

1.2 mi

Museums

Onondaga Historical Association

1.7 mi

Museums

Everson Museum of Art

1.9 mi

216 N Lowell Ave

St Patrick's Church

1.4 mi

Gallery

The Warehouse Gallery

1.4 mi

Market

City Market

1.9 mi

Public Building

John H. Mulroy Civic Center

1.8 mi

Gallery

ArtRage Gallery

1.9 mi

Downtown Syracuse

1.6 mi

Church

Cathedral of the Immaculate Conception

1.7 mi

Nearby

Shopping Area

Destiny USA

1900 ft

9090 Destiny USA Dr

The Muzium

1900 ft

Restaurants

World of Beer

2100 ft

10347 Destiny USA Dr

110 Grill

1900 ft

9090 Destiny USA Dr

Finger Lakes Coffee

1900 ft

9090 Destiny USA Dr Canyon Expansion

Cantina Laredo

2000 ft

1 Destiny USA Dr Destiny USA Mall

Margaritaville Syracuse

1900 ft

1 Destiny USA Dr

P. F. Chang's

2000 ft

306 Hiawatha Blvd W Spc H-111

The Cheesecake Factory

3500 ft

306 Hiawatha Blvd W

Cold Stone Creamery

3300 ft

9655 Carousel Ctr

Koto Japanese Steakhouse

4700 ft

9090 Carousel Center

Sbarro

4700 ft

96-12 Carousel Center

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

8.0

Location

7.5

Service

7.7

Dining

8.7

James

United States of America, May 2024

7.6/10

I had a mixed experience at the hotel. The rooms were spacious and clean, perfect for a relaxing stay within walking distance of Destiny USA. However, there were some issues with neglect towards younger guests during events. The service was excellent overall, with helpful and pleasant staff, though there were instances where attention seemed biased towards the older crowd. The location was convenient for enjoying Destiny Mall as a family, but the layout was a bit deceiving from the pictures, appearing smaller than expected. The dining experience was fantastic with a wide variety of options, especially impressing with the grits. Overall, a hotel with ups and downs but worth considering.

Rooms

8.0

The room was roomy and clean, giving a sense of calm and comfort. The only downside was some issues with the toilet.

Service

7.0

The staff was helpful and pleasant, ensuring a good overall service experience, but there were moments where specific attention seemed to favor the older guests over younger individuals.

Location

7.0

The hotel is perfectly located next to Destiny USA, offering a direct pedestrian connection to the mall. However, there were some flow issues at the breakfast station that caused congestion.

Dining

9.0

The dining experience was amazing with a good variety of options, especially the grits, making it a top-notch culinary experience.

Facilities

7.0

Stuart

United Kingdom, February 2024

8.6/10

My stay at the hotel was great overall. The rooms were very nice, clean, and free of any insects, which is always a plus at a quality hotel. The service was top-notch, with friendly staff members. The location was convenient for my trip, though there were a few minor quirks. The dining options were varied and delicious. The facilities were well-equipped and enjoyable.

Rooms

9.0

The rooms were very nice and clean with a little living room area to watch TV.

Service

9.0

The service was excellent, with very friendly staff. Even when there was a slight delay in getting my lunch, the server handled it graciously.

Location

8.0

The hotel's location was almost attached to Destiny USA, making it a short walk to the Syracuse train station and market, which was very convenient for shopping.

Dining

9.0

The dining experience was great, with plenty of delicious options available.

Facilities

8.0

The facilities were well-maintained and offered a nice outside patio sitting area with a fireplace.

William

United States of America, December 2023

8.0/10

My stay at the hotel was enjoyable overall. The rooms were clean and comfortable, although I would have preferred a quieter side for less noise. The service was friendly and excellent, but there were some issues with noise levels that were not fully addressed. The location was convenient for shopping and dining, being close to Destiny USA. The dining experience was enjoyable with a good selection. Overall, a decent hotel with some room for improvement.

Rooms

7.0

The rooms were clean and comfortable, but noise levels were a concern. There was a problem with the toilet during my stay.

Service

8.0

The service was friendly and excellent. Despite reporting noise issues, they were not completely resolved. Staff at the all-day dining were courteous.

Location

8.0

The location was convenient, being close to Destiny USA for shopping and restaurants. However, there were some layout issues at the breakfast station.

Dining

9.0

The dining experience was enjoyable with a good selection. The bar area was a nice touch with free drinks and appetizers.

Facilities

8.0

The hotel had good facilities, including a bar area and homemade cakes. However, there were issues with noise from the elevator.

Terry

United Kingdom, November 2023

8.0/10

The hotel offers spacious rooms that barely fit three people, which were super clean and had ample space for extra guests. Despite some noise issues from the elevator, the rooms were comfortable. The service, led by chef Tommy, was good overall, although there were moments of neglect towards younger individuals. The location was excellent, near a mall with easy access for family enjoyment. The dining experience was diverse, with buffet-style options and free drinks and appetizers for guests.

Rooms

8.0

The rooms were super clean and spacious, providing lots of room for extra guests.

Service

7.0

The service was good, and even when there were delays, the staff handled it well without negativity.

Location

9.0

The hotel's location was fantastic, next to a mall with a direct pedestrian connection, making it ideal for family outings.

Dining

8.0

The dining experience was great with buffet-style choices and free drinks and appetizers.

Facilities

8.0

The facilities were well-maintained and served their purpose effectively.

United States of America, September 2023

8.4/10

My stay at the hotel was fantastic! The rooms were beautiful, offering a wonderful view at night time, and comfortably accommodated all six adults in our group. The staff was great, making the stay worth every penny spent.

Rooms

9.0

The rooms were beautiful, with a wonderful view, and the staff was excellent.

Service

8.0

The service was top-notch, with excellent and friendly staff always ensuring everything was spotless. However, some attention to younger individuals towards the end of events would be appreciated.

Location

7.0

The hotel's location was sweet and family-friendly, being close to Destiny USA and right across the street from all the late-night action.

Dining

9.0

The dining experience was amazing, especially the buffet style with made-to-order omelets. So many choices on offer; I was spoiled for choice!

Facilities

9.0

The facilities were top-notch and added to the overall positive experience.

Louise

United Kingdom, July 2023

7.0/10

I had a mixed experience at this hotel. The rooms were nice and clean, but the constant noise disturbance was a major issue that disrupted my sleep. On the bright side, the location was convenient, being within walking distance of Destiny USA.

Rooms

7.0

The room was nice and clean, but noise from neighboring guests was a significant problem.

Service

7.0

The staff, including the bartenders and breakfast facility manager, were friendly overall, but there was a noticeable lack of attention towards younger guests.

Location

6.0

The hotel's location near Destiny USA was handy, but the noise level was high, and there was no hot tub available.

Dining

8.0

The dining experience was generally good with a variety of options, but there were occasional bottlenecks at the omelette station.

Facilities

7.0

The hotel had some nice facilities like free drinks and appetizers, though it lacked a hot tub and could get noisy.